Welcome to Tranquil Holidays
These terms and conditions outline the rules and regulations for the use of Tranquil Holidays’ website, located at www.tranquilholidays.co. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Tranquil Holidays if you do not agree to all of the terms and conditions stated on this page.
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1. Booking and Payment
– All bookings are subject to availability at the time of booking.
– A deposit or full payment is required at the time of booking to confirm your reservation. Specific payment terms will be outlined during the booking process.
– Accepted payment methods include credit card, bank transfer, and online payment platforms.
– Prices listed on the website are subject to change without prior notice. Confirmed bookings will not be affected by price changes.
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2. Cancellation and Refund Policy
– Cancellations must be made in writing and will be subject to the following charges:
– 100% of the booking amount if canceled within 48 hours before the scheduled service.
– 20% of the booking amount if canceled 7 days prior to the scheduled service.
– Refunds will be processed within 7-10 business days.
– No-shows are non-refundable.
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3. Travel Documentation
– Passengers are responsible for ensuring they have valid passports, visas, and other travel documents required for their destination.
– Tranquil Holidays will not be responsible for any issues arising from incomplete or invalid documentation.
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4. Liability
– Tranquil Holidays acts as an agent for third-party service providers (hotels, airlines, transport operators, etc.). While we strive to ensure the quality of services, we are not liable for any issues caused by these providers.
– We are not responsible for delays, cancellations, accidents, or any other unforeseen circumstances beyond our control.
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5. Travel Insurance
– We strongly recommend that all travelers obtain comprehensive travel insurance to cover unexpected situations, including trip cancellations, medical expenses, and loss of personal belongings.
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6. Website Use
– The content of this website is for general information and use only. It is subject to change without notice.
– Unauthorized use of the website may result in a claim for damages or be a criminal offense.
– Users agree not to misuse the website or its content in any way.
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7. Privacy Policy
– Your privacy is important to us. Please refer to our Privacy Policy [insert link] for information on how we collect, use, and protect your personal data.
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8. Governing Law
– These terms and conditions are governed by and construed in accordance with the laws of Georgia. Any disputes will be subject to the exclusive jurisdiction of the courts in Georgia Only.
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9. Contact Information
For any inquiries or assistance, please contact us:
– Email: info@tranquilholidays.co
– Phone: +995 579 320 786
– Address: 10, Pirosmani Street, Rustavi, Georgia
By using our website and services, you agree to these Terms and Conditions. Thank you for choosing Tranquil Holidays!